Everyone should be able to use Toori.
Toori exists so that no customer is left unanswered. That has to include the people who run and use this website. This page says what standard we build to, what we have done so far, where we know we fall short, and how to tell us when something is in your way.
Last reviewed: 15 September 2026
The standard we build to
Toori, Inc. aims for the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA across toori.ai, including the sign-up, account, and intake pages. Where a WCAG 2.2 criterion is practical for us, we meet that as well. We treat this as a standing requirement for new work, not a one-time project.
What we have done
- Every interactive element is a real button or link, reachable and operable with a keyboard alone, with a visible focus indicator.
- All text meets or exceeds a 4.5:1 contrast ratio against its background, including text on our dark panels and gradient buttons.
- Form fields carry visible labels, and errors and autosave status are announced to screen readers as they happen.
- The page language is declared, headings follow a logical order, and decorative graphics are hidden from assistive technology.
- Animations respect your operating system's reduced-motion setting. Where a sequence plays automatically, it can be replayed, and it renders in its finished state if you prefer reduced motion.
- The site works at 200% zoom and on small screens without horizontal scrolling or loss of content.
- We do not use accessibility overlay widgets. We fix the underlying code instead.
Known limits
We are a small company and we would rather tell you where we stand than claim perfection.
- Our live demo is a telephone number. Callers who are deaf or hard of hearing can reach us by email instead, and we will walk you through what the demo does in text.
- The service itself, an AI receptionist that answers phone calls for businesses, is voice-based by nature. Business owners receive their call summaries by text message, which works with screen readers on modern phones. We are looking at how to make call transcripts available in more formats.
- Third-party pages we link to, such as our payment processor's checkout and customer portal, are maintained by those providers. We chose providers that publish their own accessibility commitments.
Tell us about a barrier
If any part of this site is hard or impossible for you to use, we want to know, and we want to fix it. Tell us which page, what happened, and what browser or assistive technology you were using, if you know it.
We aim to reply within two business days, and to fix confirmed barriers on our own pages within thirty days. If you need this page's content in another format, ask and we will provide it.
How we check
We test with a keyboard, with screen readers on macOS, iOS, and Windows, and with automated tools before pages go live and on a quarterly review. Our design system enforces contrast and focus styles so that new pages start from a compliant base. This statement is reviewed whenever we make a significant change to the site and at least once a year.